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Scott Gross - Motivational Speaker, Keynote Speaker

T. Scott Gross

Positively Outrageous Service: Showmanship & Other Ways to WOW the Customer
Team Performance 2002: Leading a Positively Outrageous Service Team
Positively Outrageous Service & Showmanship: Industrial Strength Fun Makes Sales Sizzle
Winner in the Year 2002: Building a Positively Outrageous Service Team

Biography

Four time author, speaker and entrepreneur, T. Scott Gross leads a dedicated team of service management experts. Scott, best known for his high energy platform skills, is a master at removing mystery. His ability to communicate complex ideas simply, comes from years of hands on training, primarily in the hospitality industry. His gentle humor keeps people laughing while they learn handfuls of practical ideas. Whether speaking to a corporation or a national association, Scott is comfortable with audiences of any size. He is most at home with professionals who have high customer contact.


Client Comments

"We had a rating scale of 1 to 10 - 10 being "Fantastic, well worth it." You received all 10s (or higher). -Richfield Hotel Management

 

Travelling From
Texas, USA

Fee Range
$10,000 - $20,000

Books Published


Borrowed Dreams - Scott Gross Unforgetable service - Scott Gross positively outrageous service - Scott Gross
Borrowed Dreams
Unforgettable Service... Guilt Free Selling
Positively Outrageous Service


POS Lite - Scott Gross POS Video - Scott Gross
P.O.S Lite
P.O.S Video

 

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