MOTIVATIONAL SPEAKERS. KEYNOTE SPEAKERS. SESSION LEADERS.
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The Right Speaker or Session Facilitator for You.

T. Scott Gross Positively Outrageous Service: Showmanship & Other Ways to WOW the Customer Team Performance 2002: Leading a Positively Outrageous Service Team Positively Outrageous Service & Showmanship: Industrial Strength Fun Makes Sales Sizzle Winner in the Year 2002: Building a Positively Outrageous Service Team

Biography

Four time author, speaker and entrepreneur, T. Scott Gross leads a dedicated team of service management experts. Scott, best known for his high energy platform skills, is a master at removing mystery. His ability to communicate complex ideas simply, comes from years of hands on training, primarily in the hospitality industry. His gentle humor keeps people laughing while they learn handfuls of practical ideas. Whether speaking to a corporation or a national association, Scott is comfortable with audiences of any size. He is most at home with professionals who have high customer contact.

Client Comments

"We had a rating scale of 1 to 10 - 10 being "Fantastic, well worth it." You received all 10s (or higher). -Richfield Hotel Management

Travelling From
Texas, USA

Fee Range
$10,000 - $20,000

Books Published